Frequently Asked Questions
Everything you need to know about shopping with BNAH.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags still attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
BNAH accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or eco-friendly dyes to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.